Help center

How to use Pitchful

From your first upload to weekly coaching trends — here's everything you need to get the most out of Pitchful.

1. Upload or import a call

Drag in an MP3/WAV, paste a transcript from Zoom/Meet/Teams, or import directly from Fireflies. You can also start with a sample call to see the output instantly.

2. Get an AI scorecard

In under a minute we score talk/listen ratio, discovery, objection handling, value framing, and close strength — each rated 1–10 with reasoning.

3. Review timestamped coaching

Every tip is anchored to a moment in the call. Click to jump to the exact line, see what to say next time, and copy ready-to-use scripts.

4. Send a follow-up email

We draft a recap email that reinforces next steps and addresses objections raised on the call. Edit and send in one click.

5. Chat with your AI coach

Ask 'what's my weakness?' or 'how did I handle pricing pushback?' The coach pulls from your real calls and gives specific, grounded advice.

6. Share or track over time

Share a scorecard link with your manager or team, and watch trends improve week over week on the Trends page (Elite).

Compatibility & capabilities

What works where

Pitchful runs in your browser — no install required. Here's what each feature needs.

Live call recording

Capture any meeting running in a browser tab — Zoom Web, Google Meet, Teams, Around — mixing the call audio with your mic.

  • Chrome, Edge, Brave, or Arc required (Chromium-based)
  • Not supported in Safari or Firefox
  • Pick the meeting tab and tick 'Share tab audio' in the prompt
  • Up to ~60 minutes per recording

macOS support

Works on Mac in any Chromium browser. macOS only allows audio capture from browser tabs — not from desktop apps or full screens.

  • Run Zoom/Meet/Teams in a browser tab, not the desktop app
  • Grant microphone permission on first use
  • Native desktop apps can't be captured due to OS restrictions

Windows & Linux

Full recording support in Chromium browsers. Sharing a whole window or screen with audio also works on Windows.

  • Chrome, Edge, Brave, or Arc
  • Tab, window, or full-screen sharing all supported
  • System audio capture works on Windows

Audio file upload

Drop in a recording from any device — phone, Zoom cloud, Otter, Fireflies, voice memo apps.

  • MP3, WAV, M4A, WebM, OGG up to 25 MB
  • Auto-transcribed with AI (no manual prep)
  • Works in every modern browser, desktop and mobile

Transcript paste

Skip the upload — paste a transcript from any source and get the same scorecard and coaching.

  • Works with Zoom, Meet, Teams, Fathom, Granola exports
  • No file-size limits beyond ~60k characters
  • Available on every plan, every device

Mobile & tablet

Review scorecards, chat with your AI coach, and read transcripts from anywhere. Recording is desktop-only for now.

  • Full read access on iOS and Android browsers
  • Audio upload works from mobile
  • Live tab recording: desktop Chromium only
FAQ

Frequently asked questions

Still have a question?

Email us at pitchful.ai@gmail.com — we usually reply within a few hours.